The biggest problem I've had in the past with contractors is them not showing up! In this case, I felt as if we Michael's team was very available and it seemed like they were on site working almost every day. If they were not going to be on site, I was given plenty of notice - however this didn't matter because they work fast and are mega productive. One weekend, I got a complaint from a neighbor because one of Cypress' team members was finishing something he hadn't finished during the week and voluntarily came to site to finish his work on his day off. I have to say that is pure dedication and commitment!
My wife and I had very specific things we wanted implemented and Michael spent a lot of time throughout the project trying help us see out that vision. He would send a follow up email summarizing all the points discussed to make sure it was clear on both sides - this was just one of the ways he showed how professional he was. I respected how he was very diplomatic, fair when things didn't work out, and he stood ready to quickly fix any items to satisfy our needs. Once the project was finished, I provided him a punch list of items that needed to be fixed. Michael quickly set up time to fix those items. Several weeks later, I came up with another punchlist, then another later down the line. Michael was extremely fair and did not charge us or provide us with a date in which we could not provide him further feedback. He's super professional. Michael has a very high emotional intelligence and this will become apparent when you work with him. We really enjoyed working with him. Forest, the foreman, is an incredible builder, does incredible electrical work, works very fast, has a strong command of the team, has a wealth of building knowledge, and is a real problem solver. On site, Forest helped us solve a couple complicated scenarios we were facing. We wanted a double sink for our vanity, but there was not enough space to fit it - Forest recommended we move a wall, which wouldn't cost much because it was not load bearing and this was a massive WIN for us! On a different occasion, he recommended a low cost, high quality option for a post we had in our kitchen. This enabled us to save money, but still have a high-end look and finish.
When on site, I would frequently see Mark with other Cypress team members. Mark did a fantastic job transforming our popcorn ceiling and textured walls to smooth, among many other things. It transformed the place in an instant! We had a terrible designer / "structural engineer" who delayed our project by 2 months and created plans to install a 9 foot post to support the spiral stairs. Mark, questioned this and suggested we install blocking, which would have the same effect but be a fraction of the cost and take only a couple hours. The structural engineer agreed, which saved us time and thousands of dollars!
As you can tell, we're extremely happy with Cypress' incredible work and we are so grateful we chose Cypress. They are a very personable, intelligent, and honest team, who produce SOLID work! I would wholly recommend Cypress to family and friends and would use them again!
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